http://www.independent.co.uk/opinion/commentators/deborah-ross-your-questions-for-bankers-answered-2228579.html seems fair.

My bank once phoned me, then refused to talk to me unless I proved who I said I was.  I’m hoping they will do it again so I can ask them security questions.  I may also include the phrase “this phone call will be recorded for purposes of being riduculed on the internet.”

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